Hi, I’m Heather

👋 I use design to solve problems and to bring delights to users. I’m currently a designer and researcher at Niantic.

Projects

We developed Virfie, a web-based platform enabling enhanced group selfies with customizable scenarios, in response to the inadequacies of traditional video conferencing for social interaction.

PromptCrafter: Crafting Text-to-Image Prompt through Mixed-Initiative Dialogue with LLM

We proposed PromptCrafter, a novel mixed-initiative system designed for step-by-step crafting of text-to-image prompts, enabling users to efficiently explore model capabilities, refine their intent through interactive clarifications by a LLM, and revisit their crafting history for optimal prompt development.

To understand the cultural challenges faced by Korean designers in international user research, we conducted interviews, developed "Memeterview," a meme-based tool to bridge these gaps, and assessed its effectiveness with real foreign users, suggesting future research directions based on our findings.

As a visual design intern, I collaborated with product and global business teams to enhance the user experience for Karrot UK users through unique designs, content localization, user research, and the development of experiences tailored to clients' interests across various digital channels.

User research and UX design for Peridot and Pokémon GO, and enhanced developer tools' usability on 8th Wall and Lightship platforms, collaborating with teams to optimize user and developer experiences.